Rhett Jones at Gizmodo reports on the alleged hell that comes with a job at Netflix:
Kill or be killed seems to be accepted as a mode of operation. One employee expressed the feeling that they live in fear of being fired every day at an executive meeting. A vice president named Karen Barragan was said to have responded: “Good, because fear drives you.” Barragan disputed the account.
Apparently it even stretches to managers being fired for not firing enough people.
Of course an atmosphere of extreme corporate fear is doomed to failure eventually. There is no doubt that fear is a ‘motivator’ of sorts — it’s one of the primary emotions that drives the human psyche — but fear leads to defensive working practices, stifling invention and creativity.
Seriously underperforming staff should indeed be sacked and a little fear is no bad thing, but anyone who cares about their job has a little fear anyway and there’s no need for upper management to instil more.
The sort of environment described can succeed for a while, particularly if high salaries tempt people to put up with it, but it won’t last. In the long term there’ll be a lack of innovation and, as the corporate reputation spreads, people just won’t want to work there.
All of which says nothing about the people at the top who drive these sorts of working practices. I have no idea how they sleep at night knowing their modus operandi is to scare people shitless during the day. There are other qualities a ‘good’ person needs beyond making their company a corporate success. It sounds like someone's obsessed with trying to prove they're a hard-nosed corporate leader.