BA and the Paradox of Disbelief
BA refuses to believe its site didn't give customers the option of a refund and that they requested voucher instead.
Tag: Companies
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At last, another supersonic jet
Virgin Galactic have made an aeroplane that will travel at three times the speed of sound. About time too. -
The law and banks
Why the law remains an ass and why banks still stink. -
Ryanair and social distancing
Ryanair speaks out against the government's social distancing plans for planes. -
You are the product
The support offered by big companies is often terrible and that's particularly true for big tech. -
TSB's error message
Hardly an illuminating error message from TSB bank. -
Arnold sues creator of terrifying robot
A Russian company called Promobot created a robot based on Terminator and Arnold Schwarzenegger plans to sue. -
Wescot Credit Services — spammers (01482 590502)
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My experiences of Wescot Credit Services Ltd and I don’t owe them or anyone they represent a penny. -
Barclays Bank's Big Brother backlash
Barclays Bank have abandoned an employee monitoring system after robust feedback from staff. -
BT's inflexible flexible TV packages
BT has announced a new range of so-called 'flexible' TV packages but you still have to sign up for 24 months. -
Ring doorbell and third-party trackers
Ring doorbell passes data from its app to a host of third-parties without any opt-in from users. -
Royalty and Flybe
Why all the fuss about what the Royal Family does? Also, the Flybe potential collapse situation. -
Google proves quantum supremacy — world still safe
Google's quantum computer performs a task in a few minutes that would take a supercomputer 10,000 years. -
The Thomas Cook Affair
Why is repatriating the people stranded as a result of Thomas Cook's collapse going to cost the taxpayer £100m? -
We can't comment on individual cases
Why do organisations use the phrase 'we can't comment on individual cases'? Is it really always for confidentiality? -
The hellish Netflix work environment
An article at Gizmodo describes the working environment at Netflix, which seems to operate by ensuring employees are scared to death. -
Wilkins Cider Farm, Mudgley, Somerset
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Wilkins Cider Farm in Mudgley, Somerset is well worth a visit, not least for the ambience of the place. -
Google plans to comply with Chinese censorship
The BBC reports that Google is planning a search-like app that complies with Chinese censorship laws despite withdrawing from China in 2010 on 'free speech' grounds. -
What happened to John Lewis?
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John Lewis used to be a shop that truly put the customer first, an icon of respectability in the shopping world. No so now if my recent experience with them is anything to go by. -
How did Google get so big?
A CBS News article about Google's search and search advertising dominance. An anti-trust lawyer is interviewed about this situation.
